Member Retention Mistake #1: Operation Oversight

Member Retention E-book


Can you identify the four peeves that make members leave? Are you unknowingly making these mistakes in your own fitness facility?

  • 84% are disgusted by dirty facilities
  • 80% bristle at broken equipment
  • 73% are peeved when there’s no parking
  • 69% loathe long lines for equipment
Costly Mistakes

Ready for some remedies and specific steps to take towards improvement? Cybex analyzed all of the industry research available to understand why some facilities are successful and others struggle to retain their members. We want to help you be one of the success stories. Download the e-book, “The 10 Worst Mistakes Made by Gyms & Fitness Centers,” right now for free. 

NOTE: For list of research references, please download the full version of the e-book.

Download "The 10 Worst Mistakes Fitness Centers Make"

Do you know why your members are leaving? Learn how to avoid these common and costly mistakes. Get the strategies you need for success now. 


Want to learn about fitness facility management? Find out why member retention is important and how to capture innovation to grow your business.


Cybex is a provider and manufacturer of premium commercial fitness equipment. Content featured in the Cybex Fitness Blog is meant to inspire healthy living and wellness and should not be taken as medical advice. As always, be sure to consult a physician if you are unsure of your individual exercise readiness or have a pre-existing medical condition. While these programs offer great benefits, there are many considerations that should be weighed before attempting any type of physical activity.

Comments (2) -

  • Guru

    11/29/2017 3:54:57 AM |

    This ebook is no longer available, kindly share the alternate link for it? Thanks!

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